Operators is the first fully integrated Facility Management service provider in the MENA region. For over two decades, Operators has continued to offer its clients a range of facility management services, covering the lifespan of a property.
At the forefront of the company’s operations, is their commitment to the environment, health and safety, which are engrained in all aspects of the firm and its offerings. From services which ensure the longevity of a property which include management and inspection, maintenance and repair, cleaning and
security, to procedural and administrative services, as well as legal matters, Operators is a turnkey services provider for residential and professional properties.
Operators seeks to add value and create benefits for property owners, via its commitment to exceptional quality, which is reflected in its high customer retention rate, which averages at over 90 percent.
To offer matchless, sustainable turnkey Facility Management services to clients.
To be pioneers in Facility Management in the MENA region, with unparalleled quality, commitment and responsibility.
The team at Operators team has taken a pledge to:
- Ensure continuous enhancement of the methodologies for seamless scheduling and planning.
- Offer solution-oriented and adaptable, tailored services that facilitate the environments of customers.
- Respect the environment and communities in which they live and operate.
- Provide safety and security of the properties managed and the team that is assigned to manage them.
- Present discretion in all transactions with customers and the general public that interacts with the property.
CERTIFIED AND VERIFIED
Stakeholders are aligned on their commitment to excellence and respect for the environment - and to allow this to be translated to incomparable services offered to external stakeholders. Operators adheres to international standards and has obtained numerous certifications to ensure that all internal stakeholder are aligned on their commitment to excellence and respect for the environment - and to allow this to be translated to incomparable services offered to external stakeholders.
- ISO 9001:2015
- OHSAS 18001:2017
- NFPA standards
- ASHRAE standards
- Green Building Council
Operators has offices in Lebanon & Qatar with projects managed and delivered in Middle East & Africa.
GROWING A CERTIFIED TEAM
The team at Operators continues to grow, and its commitment to offering exceptional services grows in parallel. To date, over 1,200 team members make up the Operators team, located across the region, united by the same level of commitment, grounded by shared values and extending the philosophy of Operators at all levels.
The skilled team is trained based on international standards and certifications.